When the AC or heat quits in a Los Angeles home and it cannot wait for a weekday slot, you need emergency HVAC service that answers the phone. Ours is answered 24/7, with dispatch across Hollywood, Silver Lake, Los Feliz, Echo Park, Koreatown and West Adams. Send the details through the dispatch form and we call you back with a technician and a time.
Five details that put you at the front of the line
Dispatch moves faster when the first call carries the right information. Have these ready:
- Cooling or heating, and which system: central split, furnace, heat pump or ductless.
- What it does: silent, humming, clicking, blowing the wrong temperature, tripping the breaker or leaking.
- Where the equipment sits: attic, closet, crawlspace, side yard or roof.
- Who is in the building and whether anyone needs the temperature fixed first.
- The address and a gate or parking note for the truck.
That is the whole intake. We do not ask you to diagnose anything. We ask so the technician comes with the right parts and tools the first time.
What sets the emergency price
The price is written after the fault is found and before any work starts. We do not quote a number over the phone and then change it at the door. These are the things that move it:
| Factor | Effect |
|---|---|
| The failed part | A capacitor or contactor costs less than a motor, board or compressor |
| System type | Central, heat pump, furnace and ductless parts differ |
| Refrigerant work | A leak repair needs recovery, a vacuum and a recharge |
| Access | Roof, attic and tight closets take more time |
You read the quote and you say yes or no. If you say no, the visit ends there.
What happens on the visit
- The technician checks power, controls and the failed component, then tells you the fault in plain words.
- You get the price in writing, with parts and labor on it.
- With your yes, the repair is done on the visit when the part is on the truck.
- If the part is not on the truck, the technician confirms the fault, writes the price and books the part. Where the other half of the system can still run, the tech checks that first so the whole building is not stuck.
For a cooling failure, AC repair covers the dispatch. For a heating failure, heating repair does. Both run on the same line, and both begin with the same written quote.
When the repair is not the answer
Some emergencies end with the system not worth fixing. A failed compressor on an older system is one place where the question comes up. When that happens, we put a replacement price on the same page as the repair. A typical 3-ton central AC install in Los Angeles runs $5,800 to $8,200 depending on brand, SEER2 rating, and whether you need new linesets or duct modifications. The comparison is yours to make with both numbers visible.
If you smell gas, leave the building first and call SoCalGas or 911 from outside. Then call us for the repair.
We cover all of Los Angeles from the same dispatch line.
Why the written price comes first
An emergency is the moment people agree to anything. That is exactly when a number should be on paper. The technician finds the fault, you read the line items, and you decide with the system still off and the facts in your hand. If the figure is not what you expected, you can ask what changes it: a different part grade, a different repair path, or a replacement price for comparison. The quote is the same on the porch as it is on the phone follow-up.
For a repair that turns out small, you pay the small figure. For a repair that turns out large, you see the replacement figure beside it. Either way, nobody starts until you say go.
Questions about an emergency call
How fast can a technician arrive?
It depends on when you call and where you are. Dispatch gives you a time on the call back, and you decide whether that works before anyone drives out.Is the phone answered at night?
Yes. Phones are answered 24/7. For the fastest answer, call.Which systems do you take on an emergency call?
Central splits, furnaces, heat pumps and ductless systems. Say which one you have when you call, or describe where the equipment sits.Will the emergency visit fix it, or just diagnose it?
When the part is on the truck, the repair is done on the visit. When it is not, you get the fault, the price and a booked return.Call now
If the system is down and waiting costs you more than the repair, call (877) 549-6517 and tell Los Angeles AC Pros dispatch what it is doing.
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